LOS SANTOS CUSTOMS
Est. 1987
Est. 1987
Los Santos Customs
Carcer Way, Burton
Los Santos, SA
Carcer Way, Burton
Los Santos, SA
1. Complaint Information
If you believe that you have been the victim of misconduct or wrongdoing from an employee of Los Santos Customs we encourage you to report it. Our Command Staff take every complaint seriously and will attempt to resolve any issues to the best of our ability. Our team will acknowledge every report and will work diligently to get to the bottom of it.
To give a fair chance for any employee to defend themselves or their actions, we only accept complaints from situations that have happened within the last fourteen (14) days. For the best chance of your issue being resolved, evidence of the matter is strongly recommended, at the very least a very detailed description is required.
(( Out-of-Character Information ))
Reports made and evidence attached can be In-Character or Out-of-Character, we hold our faction to high standard of roleplay and ensure that ECRP server rules are followed. If you find any member of Los Santos Customs breaching any of the following, we urge you to gather evidence and report them to Los Santos Customs Command Staff and ECRP Server Staff:
- Poor roleplay standards.
- Failure to report server rule violations.
- Participating in server rule violations.
- Negative Out-of-Character attitude.
- Ignoring Out-of-Character faction rules/duties.
1.1. Shoutout Information
We value the dedication and professionalism of our team and welcome recognition from the community. If you’ve experienced or witnessed great service by one of our staff members, we encourage you to share your experience. Your feedback helps us understand where we are doing well and continue to improve our service.
(( Out-of-Character Information ))
Similar to our complaints section, we also want to hear if one of our faction members creates good roleplay for you or someone you know. We would love to hear where we stand out with standards, this helps us continue to improve as a faction and know where we lack.
1.2. Formats
Which ever form you are wanting to fill out, please copy the title below along with the correct format and email the filled out form to Management, you can do this here.
Topic Titles:
[Commendation] Employee Fname Lname
[Complaint] Employee Fname Lname
Shoutout & Complaints Formats
Shoutout Form Format
Code: Select all
[divbox3=transparent][lscheader][/lscheader][/divbox3]
[lscsubtitle2]1. Your Information[/lscsubtitle2]
[divbox3=transparent][hr]
[b]Your name (First Last):[/b]
[list=none] ANSWER HERE [/list]
[b]Contact number (###-####):[/b]
[list=none] ANSWER HERE [/list]
[/divbox3]
[lscsubtitle2]1.1. Commendation Information[/lscsubtitle2]
[divbox3=transparent][hr]
[b]Employee Name:[/b]
[list=none] ANSWER HERE [/list]
[b]Employee Rank:[/b]
[list=none] ANSWER HERE [/list]
[b]Date & Time of the Situation (DD/MMM/YYYY - 00:00):[/b]
[list=none] ANSWER HERE [/list]
[b]Situation Evidence (If Applicable [color=blue](([/color]Provide Proof of RP[color=blue]))[/color]):[/b]
[list=none] ANSWER HERE [/list]
[b]Situation Details (Location & Detailed Description):[/b]
[list=none] ANSWER HERE [/list]
[/divbox3]
Complaint Form Format
Code: Select all
[divbox3=transparent][lscheader][/lscheader][/divbox3]
[lscsubtitle2]1. Your Information[/lscsubtitle2]
[divbox3=transparent][hr]
[b]Your name (First Last):[/b]
[list=none] ANSWER HERE [/list]
[b]Contact number (###-####):[/b]
[list=none] ANSWER HERE [/list]
[/divbox3]
[lscsubtitle2]1.1. Complaint Information[/lscsubtitle2]
[divbox3=transparent][hr]
[b]Employee Name:[/b]
[list=none] ANSWER HERE [/list]
[b]Employee Rank:[/b]
[list=none] ANSWER HERE [/list]
[b]Date & Time of the Situation (DD/MMM/YYYY - 00:00):[/b]
[list=none] ANSWER HERE [/list]
[b]Situation Evidence (If Applicable [color=blue](([/color]Provide Proof of RP[color=blue]))[/color]):[/b]
[list=none] ANSWER HERE [/list]
[b]Situation Details (Location & Detailed Description):[/b]
[list=none] ANSWER HERE [/list]
[/divbox3]